How to fix Amazon Prime Video playback error on TV
If your Amazon Prime Video is not playing on TV, here are some things you can do to fix it:
1. Check your internet connection. Make sure that you have a strong internet connection. You can do this by running a speed test or checking your router's status.
2. Restart your TV. Sometimes, simply restarting your TV can fix the problem. Unplug your TV from the power outlet and then plug it back in.
3. Clear the cache on your TV. The cache is a temporary storage area that stores data that your TV uses to load apps and websites quickly. Clearing the cache can help to fix playback errors.
4. Update your TV's software. Outdated software can cause playback errors. Check for updates and install them if available.
5. Contact Amazon customer service. If you have tried all of the above steps and you are still getting playback errors, you can contact Amazon customer service for help.
If you watch Amazon Prime Video on your Chromebook, you may receive error 7235
which says that Chrome doesn't have the DRM plugins required to play the video.
To fix this, you can install the Widevine Content Decryption Module (CDM) from the Chrome Web Store.
If the Amazon web player or the Prime Video app provided you with an error code when you experienced your playback error, check below for more information:
- Error 1007: This error is usually caused by a problem with your internet connection.
- Error 1022: This error is usually caused by a problem with your Amazon Prime Video account.
- Error 7003: This error is usually caused by a problem with your TV's software.
- Error 7005: This error is usually caused by a problem with your TV's hardware.
- Error 7031: This error is usually caused by a problem with your Amazon Prime Video app.
- Error 7135: This error is usually caused by a problem with your TV's internet connection.
- Error 7202: This error is usually caused by a problem with your TV's audio settings.
- Error 7203: This error is usually caused by a problem with your TV's video settings.
- Error 7204: This error is usually caused by a problem with your TV's DRM settings.
- Error 7206: This error is usually caused by a problem with your TV's firmware.
- Error 7207: This error is usually caused by a problem with your TV's hardware.
- Error 7230: This error is usually caused by a problem with your Amazon Prime Video account.
- Error 7250: This error is usually caused by a problem with your Amazon Prime Video app.
When do users get Amazon Playback_Renderer_Error..
This error is displayed when the bitrate for your video is too high for your internet connection to handle.
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